Template – How happy are you to recommend our products
by Priscila Correia in Feedback Surveys , Popular TemplatesHow happy are you to recommend our products
Template type: customer satisfaction survey
Description:
As an online business or SaaS, it becomes even more important to find ways to connect with your customers and understand how they feel about your services. 💬
Using a customer satisfaction survey like this one will help you gather valuable feedback without wasting much of your users’ time. It takes seconds! ⏲️
Without leaving your sofa, you can customize this template to fit your needs and track all the answers in your dedicated dashboard. 🛋️
Benefits of a customer satisfaction survey:
- Measure customer satisfaction towards specific products and services;
- Ask for suggestions on how to improve later on;
- Gather and track real feedback from current users and customers;
Best practices:
- Avoid using this survey at the center of the page, so users can keep interacting with your website/product;
- Use bold colors and appealing illustrations to boost engagement and get more answers;
- If you want to ask for comments, enable the feedback question option available in this template;
How to use it:
- Sign up to Helppier and log in;
- Choose this template in your dashboard;
- Adjust the message, colors, and illustration;
- Set the frequency to appear on a specific page or a specific type of user;
- Publish it!