Template – How likely are you to recommend

by Priscila Correia in

How likely are you to recommend our Software

Template type: customer feedback survey


This eye-catching customer feedback survey is a great example you can use to gather feedback from users inside your product. The question “How likely are you to recommend our software to someone like you” will entice users to answer while the fun background will catch their attention. 👀

You can play around with different colors, design, and size to fit your needs. Just make sure your message is clear and can be easily read. 😉

Net Promoter Score (NPS) is a system that allows you to measure customer satisfaction more effectively. The user can rate from 0-10 and even provide a comment with suggestions. Then, you can check all the feedback collected in a dedicated analytics area. 📈


Benefits of a customer feedback survey:

  • Gather valuable feedback and suggestions from customers;
  • Measure customer satisfaction towards your products and services;
  • Make better decisions and lead your product towards improvements;

Best practices:

  • Use this message at the corners of the page so it does not disturb users;
  • Add a required feedback question to ask for suggestions;
  • Use engaging colors and design elements on the background to catch the user’s attention;
  • Set the frequency to show only one time to users;

How to use it:

  • Sign up to Helppier and log in;
  • Choose this template in your dashboard;
  • Adjust the message, colors, and background;
  • Set the frequency to appear on a specific page or a specific type of user;
  • Publish it!

About Author