Template – Under Maintenance

by Priscila Correia in ,

Our engineers are currently performing scheduled maintenance

Template type: Maintenance alert


If you’re performing maintenance on your product, you need to inform users about possible errors or changes. ⚠️

You don’t want users raging and sending support tickets via email or chat right? 😂 With this simple maintenance alert template, you not only warn users but can also provide a link for more information about any updates or errors being fixed.

Red and blue, is always a safe combination for your message. Try it out! 😉

Benefits of a maintenance alert:

  • Troubleshoot possible questions users may have;
  • Reduce support tickets about issues;
  • Keep users informed about updates;

Best practices:

  • Use common colors for alerts such as Yellow, Red, or Orange;
  • Place this type of message at the corners of your page so you don’t disturb the user experience;
  • Choose images and illustrations that can help the user identify it’s an important alert;
  • If you can, provide a date and tell users when the maintenance will be complete;

How to use it:

  • Sign up to Helppier and log in;
  • Choose this template in your dashboard;
  • Adjust the message, image, and the button’s link;
  • Set to appear on a specific page for a specific period;
  • Publish it!

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