Template – Under Maintenance

Our engineers are currently performing scheduled maintenance

Template type: Maintenance alert

Description:

If you’re performing maintenance on your product, you need to inform users about possible errors or changes. ⚠️

You don’t want users raging and sending support tickets via email or chat right? 😂 With this simple maintenance alert template, you not only warn users but can also provide a link for more information about any updates or errors being fixed.

Red and blue, is always a safe combination for your message. Try it out! 😉

Benefits of a maintenance alert:

• Troubleshoot possible questions users may have;
• Reduce support tickets about issues;
• Keep users informed about updates;

Best practices:

• Use common colors for alerts such as Yellow, Red, or Orange;
• Place this type of message at the corners of your page so you don’t disturb the user experience;
• Choose images and illustrations that can help the user identify it’s an important alert;
• If you can, provide a date and tell users when the maintenance will be complete;

How to use it:

• Sign up to Helppier and log in;
• Choose this template in your dashboard;
• Adjust the message, image, and the button’s link;
• Set to appear on a specific page for a specific period;
• Publish it!