How happy are you with our customer service?
Template type: customer feedback survey
This is a very common yet important question that any business should ask customers: How happy are you with our customer service?
You can use a customer feedback survey like this one, for example, for loyal customers who have been using your services for a long time. 💡
This template can help you evaluate your customer service team and provide suggestions for improvement, based on your customers’ real feedback. 💌
Benefits of a customer feedback survey:
- Evaluate the performance of your customer service team;
- Gather valuable feedback and suggestions from customers;
- Build better relationships with your customers;
- Stand out from competitors in your industry;
- Write a short and clear question so customers know specifically what they are evaluating;
- Make sure your thank you message appeals to customers in a sense that their opinion matters;
- Use this message at the center of the screen to gather as much feedback as possible;