Template – Ups My Mistake

Ups, my Mistake!

Template type:  Maintenance alert

Description:

If you’re performing any maintenance on your Cloud Service, this template is the inspiration you need to create an appealing alert for your product. 💭

This maintenance alert has a soft color pallet that can be easily adjusted to your branding. It also features a fun illustration to catch the user’s attention.

Make sure your title has a bold color so users understand it’s an important message. And don’t forget to link to a page with more information. 🔗 Users like to know what’s going on.

 

Benefits of a maintenance alert:

• Help reduce the number of emails and support tickets;
• Make the user experience run as smooth as possible, by keeping users informed;
• Reduce any frustration while maintenance is ongoing;
• Help avoid temporary actions and errors in a user’s account;

Best practices:

• Give recommendations to users while maintenance is occurring;
• Share the date and timeline of your maintenance;
• Add a link to a page with more information or contact form;
• Choose images that are often associated with maintenance alerts;

How to use it:

• Sign up to Helppier and log in;
• Choose this template in your dashboard;
• Adjust the message, colors, and the button’s link;
• Set to appear on a specific page for a specific period;
• Publish it!